Contact customers to negotiate payment for receivables
Accountable for maximizing collections and reducing delinquency for assigned accounts in portfolio
Review orders on credit hold and determine appropriate action
Maintain excellent notes and records of collection efforts
Evaluate customer accounts with supervisor to determine best course of action to be taken
Advise internal and external customers of necessary actions for debt repayment
Follow credit and collection policies and procedures
Perform various administrative functions as assigned within the department
SPECIAL SKILLS
Excellent verbal and written communication skills
Knowledge of billing and collection procedures
Ability to work in multiple ERP systems
Ability to prioritize time and work quickly through your portfolio
Strong Microsoft Windows and Microsoft Office skills
Commitment to excellent customer service
Strong problem solving skills with attention to details
QUALIFICATIONS
Minimum 2 years commercial collection experience
Associate’s Degree in Business or Accounting desirable
Expected Salary: $38,000- $47,000 + Benefits
Please note that compensation is based on a variety of factors when extending offer, including but not limited to, the role, responsibilities, candidate experience, education, qualifications, and business considerations.
#LI-AB1 #LI-Hybrid
Benefits
Medical, Dental, Vision and Prescription Drug Coverage
Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
Paid Time Off and Holidays
401k Retirement Plan with Matching Employer Contributions
Life and Accidental Death & Dismemberment (AD&D) Insurance
Paid Leaves
Tuition Assistance
2-5 years of experience with Commercial Collections
Associate's Degree in Business or Accounting is desirable
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