Summary

Protect the company’s assets and oversee the credit granting process. Assess potential customers’ creditworthiness, conduct reviews of existing customers. Implements and administers all policies and procedures related to sales on account. Seek out new opportunities to enhance customer satisfaction.

Essential Functions

• Nurtures a full partnership relationship between SAS and its customers.
• Review and approve customer terms based on customer profitability and credit worthiness.
• Implements the collection of customer accounts receivable.
• Provides sales support through the timely and accurate reporting of accounts receivable.
• Implements departmental policies and procedures throughout SAS.
• Implements on?going training programs intended to orient new employees thoroughly to their jobs and raise the skill levels of employees in their respective positions.
• Ensures that duties, responsibilities, authority, and accountability of all subordinates are defined and understood.
• Monitor activities of indirect reports regarding collection efforts in all sales regions.
• Staff scheduling.
• Customer terms based on customer profitability and credit worthiness.

Supervisory Responsibility

Directly supervises the Credit Department

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 am to 5:00 pm. Hours listed are general hours and may be altered as needed. Additional hours may be required to fulfill job duties and position expectations.

Travel

Occasional travel may be required.

Equal Employment Policy

S. Abraham & Sons, Inc. hiring and employment practices are based on job qualifications, performance, and/or conduct without regard to race, color, religion, national origin, age, sex, marital status, height, weight, disability, genetic information, or any other legally protected status.

Required Education and Experience

• Must have the verbal, quantitative, and interpersonal skills normally acquired through the completion of some related post-secondary education.
• Must have a minimum of five years direct supervisory and management experience with emphasis on customer service.
• Must have extensive experience in the collection of current and delinquent receivables.
• Must have extensive experience in customer credit analysis.
• Must have a participative management style and be an advocate of team concept.
• Must have well-developed interpersonal skills and have the ability to promote harmonious relationships with staff, peers, and supervisors.